Sydney Arnold

My name is Sydney Arnold and I am the team lead for Justice Unlocked in the Serve IT program. I am a senior at Indiana University majoring in Informatics with a focus in graphic design, as well as working towards minors in human-centered computing and dance . This is my fifth semester with the Serve IT program and I have learned a lot. As this semester begins, I will be working with my team to help create a WordPress site for Justice Unlocked here in Bloomington. Our team is doing research as well as developing WordPress skills to help make the transition to the new design for Justice Unlocked, as well as some plug-in developments to help better run their nonprofit. However, I am excited to see where this semester leads since we are just beginning! I am looking forward to advancing my skills in WordPress as well as my design and leaderships skills to help make the best product that for Justice Unlocked.


Lee Hiler

My name is Lee Hiler, this semester I am the team lead for the Community Foundation of Morgan County. I am a senior Informatics student and this is my sixth semester in Serve IT. This semester I am working with a client who wants a new website, redesigned and cheaper. It has already been a busy semester, with the first few weeks of the semester being full of training and meeting with the client. The rest of the semester looks promising, and I am excited to continue helping local non-profits with their technical needs.

Wei Zhang

My name is Wei Zhang. Currently I am a junior at Indiana University Bloomington and major in informatics, cognate in business and minor in psychology. I am from Guangzhou, China.

This is my second time working with Serve IT. This semester I am working in Teach IT, I wrote many lesson plans for the course in Boys & Girls Club and I also went to BGC to teach lessons. I felt so great that I gained a different experience in teaching youth and can learn how to cooperate with youth and my own work. Besides of that, I also went to the Monroe County Public Library for tech support.

Katie Spoon

My name is Katie Spoon and I am a sophomore studying computer science with minors in math and linguistics. I have had the opportunity to work on the Teach IT team this semester, where I’ve taught at the Lincoln Street Boys and Girls Club. The group at Lincoln Street is mostly teenagers, and teaching them has been an exciting challenge! They have learned about ciphers and encryption, survey design, editing webpages, and much more. It has been so much fun watching the kids get excited about technology. They have a ton of energy!
I also volunteer at Providence Place, where I’ve helped a woman learn how to use her computer to organize a book she’s writing about her life. I have really enjoyed helping her. She’s learned how to use Google Drive and edit photos, as well as create and organize folders and files on her computer.
I’ve loved the experience I had this semester and can’t wait to come back next semester!

Taylor Jones

This is my second semester with Serve IT and Teach IT. This semester has gone better for me because I’ve had more chances to volunteer with the community. I’ve worked with the large events at the Academy for Arts and Sciences, the Monroe County Public Library, and Providence Place. I have had the chance to try to apply some of the knowledge I picked up from last semester to assisting people with their technology problems. I’ve also benefited from the exposure to working with a more diverse age group opposed to last semester when I mainly worked with children at the Boys and Girls Club. I really enjoy the connection between technology and the nonprofit field that Teach IT has.

I am a Human Resource Management major with SPEA. I have a strong interest in nonprofits and working to better the community. I think technology plays a big role in improving a community and if I had the time, I’d probably try to minor in something within the School of Informatics and Computing. I think the experience with Teach IT has got me interested in knowing more about the field.

The nonprofit aspect of Serve IT is what drew me in. I liked that the organization works with local nonprofits. Serve IT has made a huge contribution to the nonprofit sector in Bloomington and it makes me happy to be a part of something so wonderful. My experience with Teach IT over the last two semesters has been really pleasant. Working with new organizations, like Providence Place, has been a wonderful experience.

I think working with Teach IT is pretty uncommon for students that are not in the School of Informatics and Computing but, I think more SPEA students would benefit from joining the Teach IT team. The focus on volunteering and teaching technology can be beneficial to SPEA students. I hope that if I continue to work with Teach IT, that at the end I will actually have the skills to be really qualified to work on another team. I love working with the team but, with the limited knowledge I have with technology, it is a little more difficult for me to contribute as much as I’d like to.

This is my last required semester with Teach IT however, I have signed up to work with the Teach IT team next semester. I hope to get better volunteering opportunities next semester. Hopefully, my schedule will be open enough to get many hours in and I anticipate that many of my hours will be with Providence Place. I hope to make multiple visits with each of my residence next semester and try to help them out as much as I can.

Drake Davenport

Hello, my name is Drake Davenport and I am currently a junior studying Informatics with a cognate in Security and minor in Computer Science. This is my 3rd semester as an intern with Serve-IT and the past two semesters I was a part of the Tech Support Team and Development and Maintenance Team. This semester I am a part of the Community and Justice Mediation Team where we are redesigning their website with WordPress. I have thoroughly enjoyed my experiences with Serve IT and excited to continue as I gain great professional and technical skills!

Connor Burkhart

Hi, my name is Connor Burkhart and I am a junior majoring in Informatics. I am pursuing minors in Marketing and Entrepreneurship through the Kelley School of Business. This is my second semester within the Serve IT clinic and also my second semester on the Design and User Testing team. This semester has been a great experience and has allowed me to gain many valuable real world skills. My current assigned team is the Boys and Girls Club Ladies Auxiliary, in which I have worked alongside their external designers to help them create a new website and logo. While currently in the process, the Design and User Testing team is responsible for creating a flyer for the External Relations team that encourages other students on campus to join the Serve IT clinic. As other client-facing teams begin to wrap up their websites, my team and I will start our user testing portion to finish the semester. I plan to return to Serve IT next semester and I am excited for what the future holds!

Jude Diagostino

My name is Jude Diagostino and I am from a small town on the West Side of Indianapolis. I am a sophomore majoring in Informatics with a cognate in Business. This is currently my first semester in Serve IT and I am a part of the Fund Development Team. This year we have worked on looking over the prior work on the Fund Development team, and used the potential grants/research they found to begin our year. We began by doing general research about potential grants to apply for. From there we began to create Excel Sheets that organized the grants we felt would have the most potential to receive. During the end of the semester we volunteered at an event with the Mindstorm Lego robots at a local academy. We showed children about how basic programming works; along with this we had other events including virtual reality and taking a part computer hard drives. We will finish out our work by presenting a finalized Excel Sheet with the top 10 grants to apply for in the following semester by the next team. I am very excited to see for the payoff from the potential grants that have been found.

Steven Fortuna

This is my first semester participating in ServeIT. I am working on the Global Gifts Team, and we are creating a wedding registry. For the framework, we are using Django, which I have some experience with but am eager to learn more about. Currently, we are working on the design of the webpages using HTML and CSS. After this, we plan to work on the functionality. I’m excited to see our final result, and I hope it will help Global Gifts.

Danielle Mark

Being in Teach IT as a capstone has taught me so much this semester. Not only did I get to work with great interns, I had the chance to work with a Boys and Girls Club.  I was in charge of Ellettsville BGC. This means I helped each intern sign up for their dates for the club and make sure they were doing the lesson plans, tracking their time, and helping the students learn about coding. I also did many training sessions, such as Scrums training.  Furthermore, I conducted many meetings so that the interns were caught up with the weekly tasks. Lastly, I finally got to understand Jira and set many tasks for the interns. It was a great second semester at Serve IT and cannot wait to continue!