Skyler Booth

My name is Skyler Booth. Currently, I am a junior at Indiana University Bloomington studying informatics with a cognate in security and minoring in human-centered computing. I am from Howe, Indiana. This is my first semester working with Serve IT. The team I am working on this semester is the design and user testing. This semester I have been co-working with the Arts Alliance team, an external team here in ServeIT. I have been helping create designs for the new website we are creating for them. In addition to helping with the design, I will soon be aiding their team with user testing the site. This is where I will act as a user and go through the site in order to see what parts of the website work well and which areas need improvement. As far as my work with my design and user testing team, I have helped aid other members by giving them critiques and feedback to designs they have created for their external teams. This semester has been great and I am looking forward to seeing how the Arts Alliance website turns out. I am also looking forward to working in the ServeIT clinic next semester.

Marty Ramanauskas

My name is Marty Ramanauskas and I am a junior pursuing an Informatics degree with double minors in Business and Marketing. I started ServeIT last semester on the Development and Maintenance Team and have continued as a member for this semester. I have been working with Django for clients such as My Sister’s Closet and am currently working with Habitat for Humanity. My contributions include editing and debugging their Monroe county website through WordPress and templating as well as meeting with the client and discussing their desired features and implementations. I am excited to continue as an intern for ServeIT next year and what the future has in store for me!

Jacquelyn Tang

My name is Yuanyuan(Jacquelyn) Tang and I am a junior majoring in Information System with a minor in computer science. This semester, I have had the opportunity to work on the Tech Support team where I have taught to how to work with clients to solve their technical issue and help them with their requirements. This is my first semester working with Serve IT clinic and it allowed me to gain many valuable and helpful real work skills. I have thoroughly enjoyed my experiences and I am excited to utilize those skills in the future.

Omar White

Hey, I am Omar White, the team lead for the Maintenance team at the Serve IT clinic. My team is a bit different than the client facing teams in the clinic. We don’t work on a single project start to finish with a single client, instead we spend our time on existing projects that have been completed by previous client facing teams. Our primary goal is to make sure pervious Serve IT clients receive the support that need for the sites and applications we have built for them.

This semester we have been dealing with a considerable back log of projects from pervious semesters. This has added to our responsibilities this semester, as we had to work on finishing up 4 projects, all while maintaining one of our clients live sites. So far we have already deployed one of the projects from our back log and are close to finishing the other three. This has been a very labor intensive semester from me and my interns. As a team lead I have learned how to properly multitask on projects and how to allocate resources to make sure things have gotten done. At the beginning of this school year I wouldn’t have imagined I would be capable of leading a team that has accomplished as much as my team has. I think, without a doubt, that this semester will serve as valuable experience well after graduation and throughout my career.

Kunaal Shah

My name is Kunaal Shah, I am a junior in Informatics, pursuing cognates in Security and Computer Science. This is my second semester in ServeIT where I am currently a member of the Training team. This semester we have been working on creating and presenting Github knowledge base article to teach other ServeIT members how to and why to use version control systems for their respective projects.
With quick and thorough research and input from my fellow team members, this knowledge base article is now almost complete and will be sent out to all ServeIT members shortly. I am looking forward to receiving feedback on this as improvements can always be made to better inform everybody.

Krystal Villarruel

My name is Krystal Villarruel I am currently a Junior majoring in Law and Public Policy with a minor in Information Systems. Being an intern for Teach IT has provided me the opportunity to give back to the Bloomington Community. I enjoy teaching and giving technology advice at the Monroe Public Library Tech Time as well as my client from Providence Place Retirement Home. I’ve learned that you don’t have to be an expert in technology to become an intern for Serve It, all you need is the passion to give back to others. 

Drake Davenport

Hello, my name is Drake Davenport and I am currently a junior studying Informatics with a cognate in Security. This is my 4th semester as an intern with Serve-IT and the past three semesters I was a part of the Tech Support Team, Development and Maintenance Team, and Community and Justice Mediation Team. This semester I am a part of the MCCSC Special Ed Program Team. I have thoroughly enjoyed my experiences with Serve IT as I have gained great professional and technical skills!

Jordan Mazerolle

Hey! My name is Jordan Mazerolle and I’m currently a senior majoring in Informatics with a cognate in Human Centered Computing, my minors include psychology and intelligence studies. This semester I am the Capstone student for the City of Bloomington Project and I help to facilitate that all of our interns are well versed in design principles, given our project is heavily design based, and to ensure that our work not only addresses our clients needs but the constraints that surround them.

This is my 4th semester with Serve IT and It has made me keenly aware of what a project life cycle looks like and the challenges that come along with being a team lead in this environment. Through leading a team and working for Serve IT, it has made me more adaptive when it comes to my design work and it has allowed me to take in a number of different factors when making decisions for the team and more specifically the project. I’m excited to see how I can apply my experience with this organization to situations that await in grad school and beyond, cheers!

Tristan Englert

The Training Team is hard at work this semester! We have been working to train our clinic members on how to better use technology, which helps Serve IT better serve our clients.

For the first half of this semester, we worked to compile training materials for a GitHub training session, which was on February 12th, and a subsequent GitHub knowledge base for future semesters. Currently, we have been researching best practices for developing with WordPress, and we will be holding a WordPress training session post Spring Break. Our primary goal for this training session is to teach our clinic to use child themes when developing for WordPress to avoid complications in the future. Our interns have been researching payment methods for WordPress sites, to give our clients who accept donations flexibility on how they want to do so.

Looking ahead, we will be wrapping up the second half of the semester doing training on the Agile methodology as well as user-oriented design.

Julian Dietrich

My name is Julian Dietrich, and I’m a freshman studying Informatics with a security cognate. I was raised in Bloomington, where I’ve spent the majority of my life, and this is my first semester interning with the Teach IT team at Serve IT. I’ve had the opportunity to work with a large variety of age groups at the Lincoln Street Boys & Girls club, Girls Inc, and tech days at the MCPL. This has definitely been a positive learning experience for me, as I’ve never done anything like this before. I’ve enjoyed everything we’ve done so far, and can’t wait to continue with Serve IT throughout my college career!